Refund Policy

Last updated: May 2026

Our Promise

We stand behind every loaf. If something isn't right, we'll make it right — no fine print, no runaround.

When You Can Get a Refund

• Damaged on arrival — bread arrived squished, torn, or visibly damaged
• Wrong product — we sent you the wrong bread (oops)
• Quality issue — bread arrived stale, mouldy, or otherwise inedible
• Non-delivery — order didn't arrive within the expected window

How to Request a Refund

• Email hello@breadwinnerfoods.com within 24 hours of delivery (or expected delivery date)
• Include your order number and a photo of the issue
• We'll respond within 24 hours with a resolution

Resolution Options

Depending on the issue, we'll offer:

• Full replacement — we'll send a fresh order at no cost
• Full refund — money back to your original payment method
• Store credit — if you prefer credit for a future order

Cancellations

• Within 1 hour of ordering — full refund, no questions asked
• After 1 hour, before dispatch — we'll try our best, contact us
• After dispatch — cancellation not possible (bread is perishable), but reach out if there's an issue on delivery

Refund Timeline

Refunds are processed within 3-5 business days after approval. Depending on your bank or payment provider, it may take an additional 2-7 business days to reflect in your account.

What We Don't Refund

• Change of mind after delivery (bread is perishable)
• Taste preference ("I don't like whole wheat" — fair, but not refundable)
• Issues reported after 24 hours of delivery

Contact

For all refund queries: hello@breadwinnerfoods.com

Registered Office

Breadwinner Foods
Panchwati, MIDC Ambad
Nashik, Maharashtra 422010
India